Help Center
How can we help?
Guides and answers for merchants using ConvertNest — sites, popups, products, email delivery, AI, and billing.
Getting started
From signup to your first live popup.
Sites & embed
Connect domains and install scripts.
Popups & funnels
Design, publish, and convert.
Products & ebooks
Files, ebooks, and offers.
Leads & orders
Who opted in and who paid.
Email delivery
Templates and download links.
Branding
Colors, fonts, logo, and socials.
AI Studio
Generate funnels, ideas, and drafts.
Billing & plans
Trial, Pro, sites, and limits.
Account & settings
Profile, workspace, and preferences.
Troubleshooting
Common issues and fixes.
Popular questions
- How do I replay the product tour?
- Can I ask product questions in the app?
- Do my website visitors need a ConvertNest account?
- How long does setup usually take?
- Can I use ConvertNest on WordPress, Shopify, or Webflow?
- What should I launch first — free lead magnet or paid offer?
- Why isn’t my popup showing on my website?
- Do I need one script for the whole site?